Contact Kaspersky

Kaspersky Lab UK

Office Address

1st Floor,
2 Kingdom Street,
W2 6BD
United Kingdom

Tel. +44 (0)203 549 3499
Fax +44 (0)203 549 3472

Technical Support

0203 549 3495 from UK mainland only (For consumer products only)

0818 333 516 from Ireland (For consumer products only)

For queries about your sales order or license please select Option 1 - For technical support please select Option 2

To submit a web ticket please click a link below:

For corporate telephone support please refer to your license certificate for contact information

Office hours are from Monday to Friday from 9:00AM to 5:30PM (GMT)
B2C support hours are from Monday to Friday from 8:00AM to 5:30PM (GMT)

When calling from a landline, calls are charged at your National rate. Charges will vary when calling from a mobile, depending on your mobile network.

Frequently Asked Questions I get my Kaspersky free from Barclays, who can help me with my query?
I am having a technical problem with my Kaspersky, how can I fix it?
I wish to purchase/upgrade a home user product, where can I do this?
How can I cancel my Auto-Renewal?
How do I request a refund?
Which product is right for me?
I can’t find the answer to my query above, who can help me?

Home User Online Store Help Follow this link for help and contact details

Corporate Sales Enquiries

(Note: we cannot provide technical support via this email address)

Media Contact Berkeley PR - contact information

Global Headquarters 

Kaspersky Lab HQ
39A/3 Leningradskoe Shosse
Moscow, 125212
Russian Federation
Tel: +7-495-797-8700
Fax: +7-495-797-8709
or +7-495-956-7000
(10.00 to 18.30 local time; UTC +3)