How to Buy

Step 1 - Choose a Kaspersky product:

  1. Choose a Kaspersky product that you would like to purchase. Next select the number of licenses that you need and indicate how many years you want the licenses to run for.
  2. Click the 'Buy Now' button.

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Step 2 - Placing your order:

  1. You will be redirected to your Shopping Cart. You place your order from here.

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Step 3 - Customer and billing information:

  1. To complete your secure online order, enter your billing information as shown in the example below. The billing information should be exactly as it appears on your credit card statement. The email address you provide will be where we send your product license. Fields marked with an asterisk (*) must be completed.

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  2. Choose your preferred payment method:
    • Debit/Credit Card
    • PayPal

    If you choose to pay by Debit/Credit Card, you can complete your order immediately.

    If you choose PayPal, you will be redirected to the PayPal sign in page.

    Please check the data you entered carefully. Make sure, your Billing Address is correct, otherwise your order will be delayed. Click the ‘I agree and continue’ button to go to the order verification section.


Step 4 - Verify Order:

  1. Please check the data you entered carefully. Make sure, your Billing Address is correct, otherwise your order will be delayed. If you would like to make changes, click the appropriate ‘Edit’ button. To complete your order tick the box and click the ‘Buy now’ button.

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Step 5 - Order confirmation page:

  1. The completed order page will appear:

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Step 6 - Order confirmation email:

  1. An order confirmation email will be sent to the email address that you provided during the registration process. This email contains:
    • Order number
    • Total price
    • Ordered product(s) with an activation code(s)
    • Product installation and activation instructions
    • Customer Service details

    If you still need help, please visit the Customer Care Center

    In the event that you have purchased the wrong product, please do the following:

    1. Purchase the correct product
    2. Contact the Customer Care Center and request a full refund on the incorrect order. Refunds take 2-3 business days to process.

    Note: The Money Back Guarantee is valid for up to 14 days from the date of purchase for goods bought via the Global eStore.

  2. Useful References:

    Kaspersky Small Office Security

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