Request to Kaspersky Lab Technical Support

If you are a USA or Canadian customer click here to submit your request to our US support team

We recommend you check our online Knowledge Base: http://support.kaspersky.com

The process to register your request will take from 5 to 15 minutes and has the following steps:

1.     Choosing request type and product. 
2.     Entering registration information. 
3.     Describing the problem (question) and uploading the files. 
4.     Collecting system information . 
5.     Checking the entered information and making changes if necessary.

Top FAQs:

Attention: Kaspersky Lab Technical Support does not answer questions concerning purchase of Kaspersky Labs products, getting trial versions of the company products, change of license keys to provide functionality of the latest versions. Such request should be sent to the following addresses:

On-line sales requests and information: Kaspersky-Global@arvato-systems.de
Where to buy Kaspersky Lab products off-line: territorysales@kaspersky.com
OEM and Technology Licensing: oem@kaspersky.com